1. Orders and Payment

All orders are subject to acceptance and availability.

Prices are listed in USD and are subject to change without notice.

Payment must be completed before order processing. We accept [list payment methods].

You agree to provide accurate and complete information when placing an order.

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2. Product Descriptions

We strive to provide accurate descriptions and images of our products.

Due to the nature of fresh flowers, the actual arrangement or bouquet may vary slightly from images shown.

Seasonal availability may affect flower selection.

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3. Delivery and Shipping

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by weather, traffic, or other unforeseen circumstances.

You are responsible for providing accurate delivery information.

Orders must be received by the cutoff time for same-day delivery (if applicable).

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4. Cancellations and Refunds

Orders can be canceled within 2 hours of placement. After that, cancellations may not be accepted.

Due to the perishable nature of flowers, refunds or exchanges are only issued if the product is defective or incorrect.

To request a refund or exchange, please contact us within 1 day of delivery with your order details.

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5. Privacy

Your personal information will be handled according to our Privacy Policy.

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6. Intellectual Property

All content on this website, including images, text, and designs, are the property of Petal & Paper and protected by copyright laws.

Unauthorized use is prohibited.

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7. Limitation of Liability

Petal & Paper is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the purchase price of the product.

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8. Governing Law

These terms are governed by the laws of  Suffolk County, NY, Any disputes will be resolved in the appropriate courts.

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9. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date.

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10. Contact Us
For questions or concerns about these Terms and Conditions, please contact:

Email: petalandpaperservice@gmail.com

Phone: (914) 481- 3321